What is Beach Tripper?
Beach Tripper is a service company that delivers and picks up our beach chair kits including high-quality beach chairs, resort quality plush towels and personal chair-mounted umbrellas, right off the beach in Rockaway Beach, NY. The idea is that rather than buy, carry to the beach on mass transit, carry home on mass transit then clean and launder, Beach Tripper rents them to you and takes care of all of the heavy lifting.
How long is maximum rental period and what days do you offer service?
We rent by the day, 7-days per week. Weekdays we open at 10:00AM-5:00PM. You can take a delivery on Saturday or Sunday as early as 9:00AM and return as late as 6:30PM.
Can I pick up or return the kit myself?
Beach Tripper delivers and then picks up everything to you at one of three locations on Rockaway Beach. Please see our "Where to Connect" page here. No need for you to travel. to us!
What payment methods do you offer and how do payments work?
Beach Tripper takes all major credit cards including Visa™, MasterCard™, American Express™ as well as PayPal™. We process through Stripe™ so everything is totally safe and secure. Please note, we do not take a security deposit and charge the full amount at the time of booking. If for some reason you forget to return the kit to us, we will charge you based on the costs listed in our rental agreement.
How do you clean your stuff?
After each use, Beach Tripper exclusively uses ECOS™ laundry detergent to clean all of our equipment. ECOS™ is environmentally friendly and uses a high-quality plant-derived cleaning agent formula and is infused with aromatic natural fragrances and essential oils so it smells awesome. Oh and its hypoallergenic too.
What if I need to return my kit earlier than expected?
No problem! - Just call or text Beach Tripper @ 833.333.4386 and let us know we'll get someone to you as quickly as we can. Since we're based in Rockaway, we can usually get to you within 15-20 mins.
What is your return policy
It's sort of strict to protect us from no-shows. You can cancel for a full refund within 12-hours of your scheduled booking time.
I see "CheckFront" in the check out who are they?
Our partner CheckFront is the rental software company Beach Tripper uses to track the inventory and sale. They are a great company and offer a really cool way for us to manage our business and offer you this amazing service.
Questions? Call or text us: 833.333.4386 or CONTACT US here